This is a fantastic tool to use as it aligns really well with the internal and external requirements of clause 4.1. You can see by using these words as a prompt it forces a business to look at what influences these categories bring to their business.Ī SWOT is normally drawn up into 4 quadrants, with each quadrant named one of the options of Strengths, Weaknesses, Opportunities and Threats. PESTEL stands for Political, Economic, Social, Technological, Environment and Legal. The PEST Analysis, sometimes referred to as PESTEL or PESTLE is a great tool to identify External issues and it works well when combined with a SWOT Analysis. So, the question for us is ‘what does this look like in a business?Ī tool or tools that I normally see being used to address this clause requirement are the PEST Analysis along with or even just standalone - a SWOT Analysis. You could say that this is standard business planning and management of course. The requirements of this clause are about the organization identifying internal and external factors that influence their product or the delivery of their product or service to its customers. I always say with this clause that ‘it’s about having a long hard look at yourself’! Clause 4.1 Understanding the organization and its context states that the organization shall determine external and internal issues that are relevant to its purpose and its strategic direction and that affect its ability to achieve the intended results of its quality management system.
0 Comments
Leave a Reply. |